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PALANCAS Y CONTROLES

Mx Factory Parts - Returns Form


Before You Start

Please make sure you've read our Return Policy for full guidelines, eligibility, and terms. This helps ensure your return is processed smoothly and without delays.


Returns must be received within 14 days from the date we contact you with the next steps for your return.

Date of Purchase
Día
Mes
Año

You can find your order number in your order confirmation email and on the invoice sheet included with your parcel.

Your invoice number is printed at the top of the invoice sheet inside your parcel. Please enter it exactly as shown

If you are returning more than one item, please list each item on a separate line to avoid delays in processing.

Please state: Product Name, Qty, Reason for Return

You can find this on your invoice sheet next to the item name, and on the product page of our website.

Condition (Unused/Opened/Fitted/Faulty)

2. Reason for Return
3. Return Label

Return labels are charged at £5.99, which will be deducted from your refund. Larger or heavier items may incur a different fee.

Refunds are issued back to the original payment method once the item is received and inspected.

We accept the following formats: jpeg, jpg, png and pdf

Please include this form with the product you are returning and a copy of the invoice!


All returned items must pass inspection and be confirmed as new, unused, and in their original packaging before a refund or exchange can be processed.

Once your form is submitted, our team will review the details and contact you with the next steps for your return.

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